Maximize the Value of your Pharma Contact Center

"CenterFirst started working with us when we needed help with improving our contact center operations. They stayed with us to help develop a new global approach for contact centers across all of Shire. CenterFirst consistently brought the right level of expertise in both strategy and operations that helped us advance in this increasingly critical area of our business."— Bob Harrell, Director of Integrated Marketing – Shire

CenterFirst Certifications

RAC - Regulatory Affairs Certification

The Regulatory Affairs Professionals Society provides certification for the healthcare product regulatory community through its Regulatory Affairs Certification (RAC). The RAC designation is a mark of professional distinction. It is indicative of the professional and technical abilities that are vital in this time of increasing challenges and demands within the healthcare product sector. The RAC also identifies individuals who are committed to excellence, pursuit of knowledge and career development. RAC-credentialed professionals are among the current and rising regulatory leaders in industry, government and academic organizations. It is intended for the regulatory professional with three to five years of regulatory experience. View more information on the Regulatory Affairs Certification.

Certified Internal Auditor

The Certified Internal AuditorŽ (CIAŽ) designation is the only globally accepted certification for internal auditors and remains the standard by which individuals demonstrate their competency and professionalism in the internal auditing field. Candidates leave the program enriched with educational experience, information, and business tools that can be applied immediately in any organization or business environment. Get more information on the CIA Certification at the Institute of Internal Auditors Website.